Call Tracking
Local Lead Feed logs inbound and outbound calls from your tracking numbers and links them to lead records by caller phone number — so phone inquiries live in the same inbox as web forms.
Log phone calls and attach them to the same leads as your website forms — so you never start from scratch when the phone rings.
Phone calls belong with form fills
A customer might fill out a form on Tuesday and call on Wednesday. Without call tracking tied to lead records, your team starts from scratch every time the phone rings.
Tracking numbers in the Hub
Connect call tracking from Settings. Add public-facing numbers with friendly labels — “Main line,” “Google Ads number,” “Yard sign.” In-app setup helps call status and recordings show up automatically.
Calls log themselves
Inbound and outbound status, length, direction, and time stamp are logged. Calls match to existing leads by caller phone number.
History on the lead page
When recordings are available, they sit on the call record. Every call for a lead appears in one timeline, with AI summaries and missed-call drafts nearby.
Pair with the website call button
Point the floating website call button at a tracking number so visitors who dial from your pages show up in the same call history as offline campaigns.
Leads
7 new this week| Name | Source | Channel | AI score |
|---|---|---|---|
| Maria Chen | Contact form | Google Ads | 4.2 |
| James Ortiz | Phone call | Direct | 3.1 |
| Sarah Kim | Web Form | AI Search | 4.8 |
| Tom Bradley | Contact form | Organic | 2.4 |
Related features
Lead Inbox
Every website form, phone call, and Google Local Services lead in one searchable inbox — so your team stops hunting through email and voicemail.
Marketing Tools
Connect your site once — or share Lead Pages with no website required — then run social lead forms, Hub forms, a call button, QR codes, referrals, and Google review requests from the Hub.
AI-Powered Follow-Up
AI-powered scoring spots strong leads and urgent jobs, summarizes calls, notices ChatGPT-style traffic, and drafts missed-call texts — your team stays in control.
Start your free trial
AI-powered lead inbox, Marketing Tools, and follow-up help — try the full Hub free for 14 days and see if it fits your shop.